Delivery
The delivery of John Steel, it ensures, according to your or your needs, there is an adapted solution :
- Boosted delivery: D+3 working days in mainland France (paying option)
- Classic delivery: D+8 working days in mainland France (option included)
- Eco delivery: D+15 working days in mainland France (option generating an immediate -5% discount on your order)
PS: We do not deliver to overseas territories (Drom-Com). For deliveries outside France, 2 additional days may be required in Belgium, Germany, Austria, Switzerland, Luxembourg, Spain, Italy and the Netherlands.
Standard Shipping Costs
|
Delivery to France |
|
|---|---|
| In parcel relay | Free |
| At home | €5* |
*Offered if no parcel relay is available, depending on the size of the parcel.
| Delivery within the EU | |
|---|---|
| Germany | €5 |
| Austria | €5 |
| Belgium | €5 |
| Luxembourg | €5 |
| The Netherlands | €5 |
| Italia | €6 |
| Espania | €24 |
| Delivery to Switzerland | |
|---|---|
| < 1000 x 1000 mm | €30 |
| > 1000 x 1000 mm | €100 |
Charter fees
These charges apply when your order exceeds our usual delivery standards. Due to the specificities of your shipment, a suitable mode of transport is required, involving different logistical means.
Fees are calculated based on two main criteria :
|
Fixed costs |
|
|---|---|
| > 1800 mm et > 30 kg | €540 |
| > 2100 x 800 mm | €540 |
Transporters
We have chosen TNT, GEODIS and FRANCE EXPRESS to ensure the best delivery conditions:
- When validating your order, you can enter up to 2 addresses: your home address for billing and another address for delivery (or the reverse, anything is possible)
- Your order is given to the carrier and, depending on the delivery option you choose, all you have to do is wait to be delivered.
- The driver comes to the address indicated by you, and gives you your order against signature. (or an autograph, it's up to you).
Can't make the delivery? Don't worry, you can make a new appointment with our carriers by calling their customer service department:
- TNT https://www.tnt.com/express/fr_fr/site/home.html
- GEODIS https://espace-client.geodis.com/services/destinataires/#/fr/login
- FRANCE EXPRESS http://www.france-express.com/
Please note Make sure your delivery is in good condition! In the event of damage or suspected damage, it is your responsibility to notify the deliveryman.
Do you have a question?
We're here to help:
Monday to Friday, 9am to 5pm, by phone on +33 1 89 54 64 73 or via our contact form!