Delivery
John Steel's delivery ensures, depending on your needs, there is a suitable solution:
- Boosted shipping: J+3 business days in France (paid option for express cutting + free shipping*)
- Classic shipping: J+8 business days in France (price according to carrier and destination)
- Classic shipping: J+15 business days in France (for any order requiring folding)
PS: We do not ship overseas (Drom-Com). For all shipments outside France, a minimum of 2 additional days may be required in Belgium, Germany, Austria, Switzerland, Luxembourg, Spain, Italy, Netherlands, Portugal, Ireland, Denmark & Finland.
Standard shipping fees
|
Delivery in France |
|
|---|---|
| At pickup point | 5 € |
| At home (less than 25Kg and less than 1m) | 7 € |
| At company (less than 25Kg and less than 1m) | 7 € |
| At home (more than 25Kg and less than 1m) | 10 € |
| At company (more than 25Kg and less than 1m) | 10 € |
| Delivery by freight* | 540€ |
*Large shipments require delivery by freight charged at 540€.
| Delivery in the EU | |
|---|---|
| Germany | Variable fees according to size |
| Austria | Variable fees according to size |
| Belgium | Variable fees according to size |
| Luxembourg | Variable fees according to size |
| Switzerland | Variable fees according to size |
| Netherlands | Variable fees according to size |
| Spain | Variable fees according to size |
| Italy | Variable fees according to size |
| Portugal | Variable fees according to size |
| Ireland | Variable fees according to size |
| Denmark | Variable fees according to size |
| Finland | Variable fees according to size |
*Freight charges
These charges apply when your order exceeds our usual delivery standards. Due to the specificities of your shipment, an adapted transport mode is required, involving different logistical means.
The charges are calculated based on two main criteria:
|
Fixed charges |
|
|---|---|
| > 1800 mm and > 30 kg | 540 € |
| > 2100 x 800 mm | 540 € |
Carriers
We have chosen the carriers TNT and GEODIS to ensure you the best delivery conditions:
- When validating your order, you can enter up to 2 addresses, your home for billing and another address for delivery. (or vice versa, anything is possible)
- Your order is handed over to the carrier and depending on the delivery option chosen, you just have to wait to be delivered.
- The driver goes to the address indicated by you and delivers your order against signature. (or an autograph, up to you to see)
You are absent during delivery? No problem, you can set a new appointment with our carriers by contacting their customer service:
-
- TNT at 0825 033 033 or by going to the website https://www.tnt.com/express/en_gb/site/home.html
- GEODIS by going to the website https://espace-client.geodis.com/services/destinataires/#/en/login
Important: Make sure the delivery is in good condition! In case of observed or suspected damage, it is up to you to issue reservations to the deliverer.
A question?
We are available to provide you with the answer:
Monday to Friday from 9am to 5pm by phone at +33 1 89 54 64 73 or by contact form!